top of page

Privacy Policy

​1. Introduction

We care about your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR). By using our website or services, you agree to the terms outlined here.

2. What Personal Data We Collect

We may collect and store the following types of personal data:

  • Contact Information – name, email address, phone number

  • Event Details – wedding or event date, venue, style preferences

  • Communication Records – messages via email, website forms, or social media

  • Marketing Preferences – if you opt-in to our newsletter or promotional emails

  • ​Website Usage Data – IP address, browser type, pages visited (via cookies)

3. How We Use Your Data

We use your data to:

  • Respond to enquiries and provide quotes

  • Deliver floral services for weddings and events

  • Keep records of bookings and communications

  • Send marketing emails (only with your consent)

  • Improve our website and services through anonymised analytics

4. Lawful Basis for Processing

We process your personal data under the following legal bases:

  • Consent – for marketing or newsletter communications

  • Contract – to fulfil bookings and provide agreed services

  • Legitimate interest – for general communication and improving our service

5. Sharing Your Data

We do not sell, trade, or rent your data. We may share limited information with trusted service providers (e.g., website hosting, email marketing tools) only when necessary and under strict confidentiality agreements.

6. Cookies

Our website may use cookies to improve your browsing experience and track anonymous usage statistics (e.g., through Google Analytics). You can disable cookies in your browser settings.

7. Data Storage and Retention

Your data is stored securely and accessed only by authorised personnel. We keep data only as long as necessary for our business or as legally required.

8. Your Rights (Under UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, email us at: [Your Email Address]

9. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

The Country Dwellers Flower Patch

carolinestocking@outlook.com
www.thecountrydwellersflowerpatch.com
 

bottom of page